Admin console
Admin console help center
Learn how the admin console works
Animated guides that show, step by step and on the real screen, how each page of the console works.
12 guides · 94 steps · Other help center · For agents and LLMs
Getting started
- Set up Bridge with the setup guideFollow the 9 steps on My Bridge to set up your company, your workspace and its connections.
- Choose your company’s languagesSet the languages your company uses with customers, and which one is the default.
- Set how people sign inDecide how the people of your company sign in to Bridge, in all its workspaces.
- Create and organize your workspacesCreate your company’s workspaces, edit them, go into each one and archive the ones you no longer use.
- Connect WhatsApp and add a lineConnect your company’s WhatsApp Business account to this workspace and get its lines ready.
- Create a WhatsApp templateCreate a WhatsApp template and send it for approval to start conversations.
All guides
General settings
- Get to know the people in your workspaceWho works in Bridge, their licence, their access and their teams.
- Get to know your contactsYour customers and prospects, and who can see them.
- Import contactsAdd many contacts at once from a spreadsheet, without duplicates.
- Create a contact attributeKeep your own information about each contact, such as Customer type or Renewal date.
- Choose who sees contactsDecide who can create contacts and which contacts each person sees.
- Get to know your team's rules and hoursHow your team writes and when it replies.