# Review the HubSpot sync

> Check in Overview how the sync between HubSpot and Bridge is going

- Type: Task
- App: Admin console
- Screen: CRM
- Section: HubSpot integration
- Also searched as: overview, sync summary, sync status, synced contacts, only in bridge, partial migration, resync, resynchronize, change hubspot account
- Open: https://help.bridge.new/console/hubspot-overview?lang=en
- Markdown: https://help.bridge.new/md/console/hubspot-overview.md

Check in Overview how the sync between HubSpot and Bridge is going

Compare the contacts in both systems, understand each group of the chart and use Resync when you need to start again. In 8 steps.

## What you can do

- Real-time statistics
- HubSpot compared with Bridge
- Four groups of contacts
- Resync and account changes

## Steps

### Step 1 · Open the Overview tab

Overview sums up the state of the sync.

In Connections › CRM, with HubSpot connected, open the Overview tab. It shows real-time sync statistics with a donut chart, and the data updates automatically as the sync runs.

- Connections › CRM › Overview
- Real-time statistics
- They update on their own

Open: https://help.bridge.new/console/hubspot-overview/1?lang=en

### Step 2 · Compare HubSpot and Bridge

Two figures compare HubSpot with Bridge.

Sync summary from HubSpot to Bridge shows two figures: HubSpot contacts, the contacts in your HubSpot portal, and Bridge contacts, the contacts in Bridge plus the partials. In the example, 1,226 contacts in HubSpot and 1,074 in Bridge, plus 176 partials.

- HubSpot contacts: your HubSpot portal
- Bridge contacts: contacts plus partials

Open: https://help.bridge.new/console/hubspot-overview/2?lang=en

### Step 3 · Read the total of contacts

The chart brings together every processed contact.

In Contacts processed during sync, the donut chart shows the total contacts across both systems (Total contacts) and how it splits into the four groups on the right. In the example, 1,250 contacts.

- Total contacts, across both systems
- Split into four groups

Open: https://help.bridge.new/console/hubspot-overview/3?lang=en

### Step 4 · Review the synced contacts

New contacts from HubSpot are now in Bridge.

Contacts synced counts the new contacts pulled from HubSpot into Bridge. In the example, 912.

- New contacts pulled from HubSpot
- In the example: 912

Open: https://help.bridge.new/console/hubspot-overview/4?lang=en

### Step 5 · Push Only in Bridge contacts to HubSpot

Some contacts exist only in Bridge.

Only in Bridge counts the contacts that exist in Bridge but not in HubSpot; in the example, 24. The row says you can sync them in Bridge and includes a link. This manual sync pushes contacts flagged as Only in Bridge to HubSpot with one click.

- In Bridge but not in HubSpot
- Push them to HubSpot in one click

Open: https://help.bridge.new/console/hubspot-overview/5?lang=en

### Step 6 · Review the overwritten contacts

Some contacts were already in both systems.

Existing in both - overwritten counts the contacts found in both systems with changes applied; in the example, 138. The row includes a link to view them in Bridge.

- Found in both systems, with changes
- A link to view them in Bridge

Open: https://help.bridge.new/console/hubspot-overview/6?lang=en

### Step 7 · Review the partial migration

Some contacts arrived incomplete.

Partial migration from the CRM to Bridge counts the contacts not fully synced from HubSpot due to missing values; in the example, 176.

- Sync not complete
- Reason: missing values

Open: https://help.bridge.new/console/hubspot-overview/7?lang=en

### Step 8 · Use Resync when you need it

Resync pulls everything again and gives access to the account.

The Resync button, in the bottom-right corner of Overview, runs a full sync from scratch: it works like the initial setup and pulls all data from HubSpot into Bridge again. The Resync flow is also the entry point to change the connected HubSpot account or disconnect it entirely. To disconnect, follow the guide Disconnect or uninstall HubSpot.

- A full sync from scratch
- Change or disconnect the account
- Next guide: disconnect HubSpot

Open: https://help.bridge.new/console/hubspot-overview/8?lang=en

## Related guides

- Tour of this screen: [Get to know the HubSpot integration](https://help.bridge.new/md/console/hubspot.md): What the HubSpot integration does and how it works day to day. · Open: https://help.bridge.new/console/hubspot?lang=en
- More in HubSpot integration: [Connect HubSpot from Bridge](https://help.bridge.new/md/console/hubspot-connect.md): Connect your HubSpot portal from the Bridge console · Open: https://help.bridge.new/console/hubspot-connect?lang=en
- More in HubSpot integration: [Install Bridge from the HubSpot Marketplace](https://help.bridge.new/md/console/hubspot-marketplace.md): Install Bridge in your portal from the HubSpot App Marketplace · Open: https://help.bridge.new/console/hubspot-marketplace?lang=en
- More in HubSpot integration: [Choose the sync and map the fields](https://help.bridge.new/md/console/hubspot-mapping.md): Decide how contacts come in and match HubSpot fields with Bridge · Open: https://help.bridge.new/console/hubspot-mapping?lang=en
- More in HubSpot integration: [Choose which activities are sent to HubSpot](https://help.bridge.new/md/console/hubspot-activities.md): Decide which Bridge activity is logged in HubSpot · Open: https://help.bridge.new/console/hubspot-activities?lang=en
- More in HubSpot integration: [Control contact and deal fields](https://help.bridge.new/md/console/hubspot-fields.md): Decide which HubSpot fields are shown and edited in Bridge · Open: https://help.bridge.new/console/hubspot-fields?lang=en
- More in HubSpot integration: [Release conversations by deal stage](https://help.bridge.new/md/console/hubspot-pipelines.md): Release conversations when a HubSpot deal reaches a stage · Open: https://help.bridge.new/console/hubspot-pipelines?lang=en
- More in HubSpot integration: [Handle duplicate contacts with HubSpot](https://help.bridge.new/md/console/hubspot-duplicates.md): Detect and resolve duplicate contacts between HubSpot and Bridge · Open: https://help.bridge.new/console/hubspot-duplicates?lang=en
- More in HubSpot integration: [Disconnect or uninstall HubSpot](https://help.bridge.new/md/console/hubspot-disconnect.md): Stop the HubSpot integration without losing data · Open: https://help.bridge.new/console/hubspot-disconnect?lang=en
- More in HubSpot integration: [Set up webhooks for developers](https://help.bridge.new/md/console/hubspot-webhooks.md): Receive Bridge events in your own service · Open: https://help.bridge.new/console/hubspot-webhooks?lang=en
