# Handle duplicate contacts with HubSpot > Detect and resolve duplicate contacts between HubSpot and Bridge - Type: Task - App: Admin console - Screen: CRM - Section: HubSpot integration - Also searched as: duplicates, duplicate contacts, merge contacts, merge, phone number, dedupe, duplicate detection, hubspot - Open: https://help.bridge.new/console/hubspot-duplicates?lang=en - Markdown: https://help.bridge.new/md/console/hubspot-duplicates.md Detect and resolve duplicate contacts between HubSpot and Bridge Turn on detection by phone number and choose whether you merge duplicates yourself or the system merges them automatically. In 7 steps. ## What you can do - Matching by phone number - Manual or Auto mode - Review in Contacts & chats - The Bridge-linked contact wins ## Steps ### Step 1 · Open Duplicate Contact Handling Duplicate handling has its own tab. In the Bridge admin console, open Connections › CRM and the Duplicate Contact Handling tab. There you set how Bridge detects and resolves duplicate contacts between HubSpot and Bridge. - Connections › CRM - Duplicate Contact Handling tab Open: https://help.bridge.new/console/hubspot-duplicates/1?lang=en ### Step 2 · Turn on duplicate detection Bridge looks for matches by phone number. Turn on Enable duplicate detection. Bridge automatically looks for HubSpot contacts that share the same phone number as a Bridge-linked contact. The phone number is the matching key. - Enable duplicate detection - Key: the phone number - Compares HubSpot with Bridge-linked contacts Open: https://help.bridge.new/console/hubspot-duplicates/2?lang=en ### Step 3 · Choose the merge mode Decide how duplicates are resolved. In Merge mode you choose how detected duplicates are resolved: Manual, if you want to review and merge them yourself, or Auto, if you want the system to merge them automatically. - Manual: you review and merge - Auto: the system merges automatically Open: https://help.bridge.new/console/hubspot-duplicates/3?lang=en ### Step 4 · Review duplicates yourself In Manual mode, the decision is yours. With Manual, you review and merge duplicate contacts manually from Contacts & chats › Duplicates. - Review in Contacts & chats › Duplicates - You merge each duplicate yourself Open: https://help.bridge.new/console/hubspot-duplicates/4?lang=en ### Step 5 · Let the system merge them In Auto mode, the system merges for you. With Auto, the system merges duplicates automatically. The Bridge-linked contact always wins. - Automatic merge - The Bridge-linked contact wins Open: https://help.bridge.new/console/hubspot-duplicates/5?lang=en ### Step 6 · Save your changes Save to apply the settings. When you change the detection or the mode, click Save changes in the bottom bar to save the tab’s settings. - Click Save changes - The tab’s settings are saved Open: https://help.bridge.new/console/hubspot-duplicates/6?lang=en ### Step 7 · Merge duplicates in Contacts & chats Duplicates are reviewed in Contacts & chats. If you chose Manual, open Contacts & chats in the sidebar and then Duplicates to review and merge the detected duplicates. To disconnect the integration or learn what happens to your data, follow the guide Disconnect or uninstall HubSpot. - Contacts & chats › Duplicates - Review and merge detected duplicates - Next guide: disconnect HubSpot Open: https://help.bridge.new/console/hubspot-duplicates/7?lang=en ## Related guides - Tour of this screen: [Get to know the HubSpot integration](https://help.bridge.new/md/console/hubspot.md): What the HubSpot integration does and how it works day to day. · Open: https://help.bridge.new/console/hubspot?lang=en - More in HubSpot integration: [Connect HubSpot from Bridge](https://help.bridge.new/md/console/hubspot-connect.md): Connect your HubSpot portal from the Bridge console · Open: https://help.bridge.new/console/hubspot-connect?lang=en - More in HubSpot integration: [Install Bridge from the HubSpot Marketplace](https://help.bridge.new/md/console/hubspot-marketplace.md): Install Bridge in your portal from the HubSpot App Marketplace · Open: https://help.bridge.new/console/hubspot-marketplace?lang=en - More in HubSpot integration: [Choose the sync and map the fields](https://help.bridge.new/md/console/hubspot-mapping.md): Decide how contacts come in and match HubSpot fields with Bridge · Open: https://help.bridge.new/console/hubspot-mapping?lang=en - More in HubSpot integration: [Review the HubSpot sync](https://help.bridge.new/md/console/hubspot-overview.md): Check in Overview how the sync between HubSpot and Bridge is going · Open: https://help.bridge.new/console/hubspot-overview?lang=en - More in HubSpot integration: [Choose which activities are sent to HubSpot](https://help.bridge.new/md/console/hubspot-activities.md): Decide which Bridge activity is logged in HubSpot · Open: https://help.bridge.new/console/hubspot-activities?lang=en - More in HubSpot integration: [Control contact and deal fields](https://help.bridge.new/md/console/hubspot-fields.md): Decide which HubSpot fields are shown and edited in Bridge · Open: https://help.bridge.new/console/hubspot-fields?lang=en - More in HubSpot integration: [Release conversations by deal stage](https://help.bridge.new/md/console/hubspot-pipelines.md): Release conversations when a HubSpot deal reaches a stage · Open: https://help.bridge.new/console/hubspot-pipelines?lang=en - More in HubSpot integration: [Disconnect or uninstall HubSpot](https://help.bridge.new/md/console/hubspot-disconnect.md): Stop the HubSpot integration without losing data · Open: https://help.bridge.new/console/hubspot-disconnect?lang=en - More in HubSpot integration: [Set up webhooks for developers](https://help.bridge.new/md/console/hubspot-webhooks.md): Receive Bridge events in your own service · Open: https://help.bridge.new/console/hubspot-webhooks?lang=en